The Contensis Professional Services Team will help - every step of the way.
The Contensis Professional Services Team is available to provide assistance with any aspect of a project, ranging from a fully project managed turnkey implementation, to specialist help at key stages. Each project, regardless of size or the level of our involvement, becomes the responsibility of a dedicated project manager. This person is the clients day to day point of contact and ensures that the project plan is on schedule in terms of time and budget.
Implementation Services include:
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Architecture and Blueprinting
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Look and Feel Design
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Content migration
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HTML Template and Sub Template Creation
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Menu Structures, Search Controls, Metadata standards etc.
Most clients take advantage of our involvement and experience finding that success is easier to achieve through the adoption of best practice techniques and through the timely application of proven resources.
But the story doesn't end there; Contensis may be a mature product but it is constantly evolving. In the same way, the needs of our clients evolve and only by really effective account management can we ensure that their ongoing needs are met at every level.
Our Account Management Team will ensure that your future goals are realised
At project handover, our Account Management team takes over. Each client is given a dedicated Account Manager who will:
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Enable our clients to leverage the full benefits that Contensis products and services can provide and to help us identify the business advantages that have been secured as a result.
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Ensure that our clients are fully informed about new features and functionality that may assist them in gaining a competitive edge by delivering a better service to their customers.
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Ensure that Contensis are perceived at all levels as a best in class business partner by the client organisation.
Additional services:
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Support
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Training & Knowledge Transfer
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Bespoke Development
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Multimedia production
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Hosting