Genetics receive the ISO 9001:2000 certification
Genetics have, at our core, a philosophy of continual improvement and enhancement to our products and services.
As part of this philosophy, we commenced the ISO 9001:2000 process in July 2006 to validate that we were, indeed, measuring the right areas and also that we had the correct structure set in place to enable us to provide the best quality products and services to our customers.
We achieved the certification in February 2007 – an elapsed time of only 8 months – which for any company is fast; for a software organisation this is exceptional. We are one of the few software companies in our sector who have this certification; another indication that Genetics is a clear vendor of choice in this sector.
It is our belief that this achievement validates our processes, and provides our clients with the confidence that we are able to cater for their needs as well as implement improvements to enhance our offerings and services.
Genetics – when quality and ability come together to deliver solutions.
Chris Cowan
MD
About the company
The Contensis Enterprise Content Management suite of products began life, as many products do, following an animated discussion between a group of software professionals back in the autumn of 1998.
They all agreed, after exhaustive evaluation, that most of the products then available fell far short of their own vision and an idea began to gel. By spring 1999 work was well advanced on the specification of a system which not only met their criteria, and that of respected industry analysts, but equally important also reflected the views of end user enterprises. Power, ease of use and cost effectiveness were the key words. The beginnings of the Contensis development team were spawned a little later and work started in earnest to turn the dream into reality.
Philosophy
Our approach is completely customer-centric. Customers are our universe and we see their problems as our problems.
From a software perspective this means that we strive to ensure that every aspect of Contensis is simple to learn and easy to use. We believe we've achieved that, certainly at everyday user level. Even newcomers to the system are normally editing and contributing within minutes.
It's all part of our 'How can we make it simpler' approach.
About Contensis Enterprise CMS
Built using the Microsoft® .Net platform Contensis ECMS features an open API that facilitates easy and rapid integration with virtually any application, and is completely intuitive to use at every level.
One of the very few CMS solutions that combines the best of dynamic and flat file publishing, it has proved itself in the most demanding of circumstances and is fully scalable.